Privacy Policy

This Privacy Policy describes how GXC GLOBAL ("GXC GLOBAL," "we," "us," or "our") collects, uses, and discloses information in connection with your use of www.gxcglobal.com (the "Site").

Information We Collect

We collect information you provide directly to us, including:

• Contact information (name, company, email address, phone number) submitted through contact, quote request, or appraisal request forms
• Business information related to equipment sourcing, sales, or asset recovery inquiries (equipment descriptions, purchase order numbers, facility locations)
• Any files or documents you upload through a form on the Site

We also automatically collect limited technical information when you visit the Site, such as IP address, browser type, pages visited, and referring URLs, through standard web server logs and analytics tools.

How We Use Information

• To respond to inquiries, quote requests, and appraisal requests
• To route your inquiry to the appropriate internal team
• To communicate with you about products, services, or your account
• To comply with applicable export control, customs, and other legal obligations
• To maintain the security and proper functioning of the Site

How We Share Information

We do not sell personal information. We may share information with:

• Service providers who help us operate the Site or process inquiries (for example, form-delivery or logistics-coordination providers)
• Freight forwarders, customs brokers, and compliance partners as needed to fulfill an export transaction
• Government authorities where required by law, such as export control or customs regulations
• Professional advisors (legal, accounting) as needed

Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Policy, including maintaining business records related to sales, export compliance, and asset recovery transactions, unless a longer retention period is required by law.

Your Choices

You may contact us at any time to ask what information we hold about you, to request a correction, or to request deletion where applicable law permits. We will respond to reasonable requests within a reasonable timeframe.

Cookies and Similar Technologies

The Site may use cookies or similar technologies for basic functionality and analytics. You can control cookies through your browser settings; disabling cookies may affect some Site functionality.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through the Site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Because GXC GLOBAL sources, sells, and exports equipment internationally, information you submit may be transferred to and processed in countries other than your own, including the United States, in connection with fulfilling an export or logistics transaction.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision.

Contact Us

Questions about this Privacy Policy can be directed to:
5900 Balcones Drive, Suite 100, Austin, TX 78731, United States
Email: sales@gxcglobal.com
Phone: +1 (972) 755-1416